Wednesday 14th


Day Three: Wednesday 14th April

09:00 - 11:00: Welcome to day 3, plenary 5 and networking 

TimeSession informationSpeakers
08:00 - 09:00 Wellness programmes - available on demand   
09:00 - 09:25

Exhibition open - meet our conference supporters  

09:25 - 09:30 Welcome Address Day 3 Jane White, Executive Director, AUDE
09:30 - 10:30

Plenary 5: The Experience Revolution – the great opportunity


For so long our profession has focused on buildings but increasingly organisations are understanding the power of creating an experience. Workplace and Facilities Managers are in the prime seat to lead this change but it will require a fundamental change to their DNA. Linda will map out that change, explain how it has to influence every decision we make and what the growing importance of this shift is if we’re to secure a bright future.

Linda Hausmanis, CEO, IWFM

Chair: Lucy Black MSc FIWFM, Head of Facilities & Student Accommodation, University of Plymouth and Chair of AUDE Strategic Facilities Management Group

10:30 - 11:00

Refreshment Break
Networking & Exhibition


11:00 - 12:00: Business sessions Block E

TimeSession informationSpeakers
11:00 - 12:00 Session E1: University of the West of England - Low Carbon Residences (2030 approach to reducing carbon)


Matt and Professor Boddy will talk about the approach that UWE and Stride Treglown has taken with the new Low Carbon Residence’s project and how this links into the university’s 2030 strategy to become Carbon Zero. The new residences will be one of the biggest Passivhaus projects in the world and the first phase of 900 bedrooms will deliver a mix of bedroom types with facilities including study, social, activity spaces and a new campus café. The sustainability strategy includes a biodiverse landscape with a strong focus on creating an active landscape for students. The project will have received planning approval and be out to tender during the conference. Lessons learned and new sustainable technologies, including those integrated and those dismissed will be explained.

Matt Tarling, Board Director for Higher Education and Student Accommodation, Stride Treglown

Professor Martin Boddy, Pro Vice Chancellor Research and Enterprise, UWE

Session kindly supported by Stride Treglown

11:00 - 12:00 Session E2: Reducing costs with the power of procurement


Procurement is sometimes seen as a burden that introduces delays to projects and stifles innovation. In this session Fusion21 will talk about how good procurement helps universities deliver savings and is essential to a sustainable zero carbon future.

Fusion21 will show where ‘whole life’ and ‘should cost’ modelling have saved organisations money and how supplier expertise can be instrumental in solving complex problems.

Fusion21 is a not-for-profit procurement organisation whose principal aims are to deliver value for money and social value. Using frameworks for property, construction and the built environment the organisation has saved its members over £225 million through the procurement process and generated more than £80 million of social impact.

Phil Woodhead MCIPS, CIWFM, Category Manager, Fusion21

Valerie Miller, Group Sales and Marketing Director, Bellrock Property & Facilities Management Ltd

Session kindly supported by Fusion21

11:00 - 12:00 Session E3: The Evolving Smart Campus: What's Next?


Smart, digital campuses are a thriving and evolving trend in Higher Education. The question is – how do we make them smarter?

A panel of industry experts will deliver their insights and opinions into the future of:

• Smart Space management: optimising the use of space, timetable / room booking integration and wayfinding systems
• Smart Carbon management: setting out a grand vision and using digital technology to guide the way to a zero-carbon campus
• Smart Asset management: mobilising digital technologies and Building Information Modelling (BIM) to optimise asset performance and minimise life-cycle costs

This live discussion will cover challenges and opportunities, including a real-life example of system integration at a university and how silos are being smashed. We’d like to extend this conversation to the audience and ask: what do you believe the future campus will look like?

David Evans, Education Segment Lead, Schneider Electric

Brett Plant, Information Manager, Coventry University Estates 

Richard Bellairs, Solution Product Manager, Planon Software

David Pownall, VP of Digital Services, Schneider Electric

Charlie Stennett, End User Business Development Manager, Schneider Electric

Brett Spindler, Building Advisor Enterprise Sales, Schneider Electric 

Scott Smith C.Eng, Head of Sustainability, UK&E, DAR 

Simon Ebbatson, Principal, Elementa Consulting

Session kindly supported by Schneider Electric

11:00 - 12:00 Session E4: The Construction Playbook – What can it offer Higher Education?


Launched in December 2020 The Construction Playbook is at the heart of Governments strategy to build back better, faster and greener.
The result of extensive collaboration from across the public and private sectors the Playbook aims to bring together expertise and best
practices and is applicable to all public projects in England. Focused on getting projects and programmes right from the start many of the principles
and policies will be equally relevant to a project in the HE sector to a school, hospital or major infrastructure project.

This session looks at what the Playbook has to offer the HE sector illustrated with some examples from recent projects including at the
University of Sussex and University of Edinburgh.

Jerome Kearns, Development Director, Balfour Beatty

Stephen Holmes, Technical Services Director, Major Projects and Highways, Balfour Beatty

Robert Hutton, Director of Estates, Facilities and Commercial Services, Estates and Facilities Management, University of Sussex 

Grant Ferguson, Director of Estates, University of Edinburgh 

Session kindly supported by Balfour Beatty

12:00 - 14:30: Lunch, plenary 6, networking and exhibition 

TimeSession informationSpeakers
12:00 - 13:00

Lunch Break
Networking & Exhibition

13:00 - 14:00

Plenary 6: The future of contracting: a decade of disruption


Construction is entering a period of disruption. Hear from Rick Willmott and Tim Carey on the market forces necessitating change, and how the industry is innovating to improve productivity, quality, building performance and customer service.

Rick Willmott, Group Chief Executive, Willmott Dixon

Tim Carey, Chief Product Director, Willmott Dixon 

Plenary kindly supported by Willmott Dixon

14:00 - 14:30

Meet our conference supporters and visit the exhibition stands


14:30 - 15:30: Business sessions Block F

TimeSession informationSpeakers
14:30 - 15:30 Session F1: Delivering the Sir William Henry Bragg Building, University of Leeds


We will discuss the delivery of the Sir William Henry Bragg building at the University of Leeds from a client, contractor and architect’s perspective.

Due to open in summer 2021, the Sir William Henry Bragg Building is a new £96m development, which will provide an integrated campus for Engineering and Physical Sciences and facilitate shared interaction between these disciplines.

Our talk will cover how we:

• met the university of Leeds’s requirements
• promoted interaction and collaborative research;
• addressed the technical and environmental challenges; the
• benefited from early contractor involvement
• adopted modern methods of construction

More information about the Sit William Henry Bragg building can be found here:

Jonathan Conway, Project Manager, BAM Construct UK

Jon Roylance, Director, Higher Education Director, ADP

David Oldroyd, Senior Project Manager, University of Leeds

Chaired by Stephanie Whittaker, BAM Construct UK

Session kindly supported by BAM 

14:30 - 15:30 Session F2: What has the pandemic taught us about achieving net?


James Tiernan will share why a strong sustainability strategy is more important than ever. He’ll outline Unite Students’ plans to go net-zero by 2030, and why, despite the cost and challenges, targeting ambitious energy and carbon savings is good for the business as well as the environment.

He’ll set out Unite Students’ approach to becoming net zero carbon, and highlight how some of the measures being deployed are equally useful in a global pandemic as in the fight against climate change.

James Tiernan, Head of Energy and Environment, Unite Students

Session kindly supported by Unite Students

14:30 - 15:30 Session F3: Reinventing Hospitality Management


With England now through its third national lockdown, it is clearer than ever that the way we live, work and learn will change forever. Universities and student accommodation need to evolve and offer much more flexibility with regards to student arrangements.

To give some context, the presentation topic will be referencing an article we posted a few months ago on our website and social media pages -

Suzanne Carey, Business Development Director, HOST RHM

Matt Bennion, Chairman, Reds10

Session kindly supported by HOST RHM & Reds10

15.30 - 16.00

Refreshment Break
Networking & Exhibition


16:00 - 17:00: Informal Topical Presentations & Discussions

AUDE Socially Distanced Club Workshops

TimeSession informationSpeakers
16:00 - 17:00 Workshop 5: Successful Insourcing


At the AUDE 2019 Annual Conference, held in Lancaster, members voted overwhelmingly in favour of insourcing in preference to outsourcing. There has been a trend towards insourcing and away from outsourcing in recent years. What can we learn from the experience of organisations that have insourced services and what can we do to maximise the benefits and minimise the risks of insourcing? This session will present a case study of the insourcing of security and cleaning services at Kings College London and draw on similar experiences at other locations. This session will present experience compiled from staff engaged in the Kings College exercise, together with tools, practical proposals and learning points for making a success of insourcing. 

Gordon Parker, Managing Director, Coretex International
16:00 - 17:00 Workshop 6: How to transition a campus to Net Zero


Siemens is supporting many universities with their transition to Net Zero. In this webinar we will explore the approach Siemens has taken to developing Net Zero programmes, and discuss key insights from their experience including lessons learned. Looking at a fully integrated, bespoke end-to-end solution, combining renewable and intelligent energy supply and energy efficiency, smart buildings, and e-mobility charging solutions across the entire university campus to create technology that transforms the everyday and more caring environments that understand and manage changing conditions and requirements, support the people who use them, and make lives better.

Simon Burgess, Project Developer, Siemens

Workshop kindly supported by Siemens


16:00 - 17:00 Workshop  7: What’s the Future for Commercial Activity in Universities?


CUBO takes a look at the new challenges facing HE commercial services, possible solutions and opportunities. How will commercial services respond to the impact of flexible working, digital meetings and events, and the move away from cities?  How will catering, retail, sport and accommodation look in future, and what will be the impact on the student experience of the changes brought about by the pandemic?


Jo Hardman, Director of Commercial Services, Lancaster University, and CUBO Chair

Kirsty Woodward, Director of Campus Services, University of Leicester, and CUBO Chair Elect

Jan Capper, CEO, CUBO

16:00 - 17:00 Workshop 8: Building Information Modelling (BIM) for Estates


This session will be highlighting the requirements and benefits of a digitally operated estates and the client's role in building information management with a focus on how digital technologies helped Coventry University Estates in managing the campus during lockdown and the reopening of our campus with health and safety measures in response to Covid-19.

Topics to be discussed: BIM benefits in the higher education sector and benefits during the pandemic , Challenges in implementing BIM such as investment and skills, BIM and the Digital Estates and the smart campus, BIM in classroom not just Estates and benefits for the wider university community.

This session will be presented by University Estates (Clients/owners/operators) who have been implementing BIM at various stages of the building lifecycle from design to construction and operation. Brett Plant - Estates Information Manager and BIM4Estates Chair Hadeel Saadoon – BIM manager will discuss implementing BIM at Coventry University Estates and will also touch on the experiences shared by colleagues and fellow universities who joined the BIM4Estates group throughout the past year.

Hadeel Safaa Saadoon, Building Information Manager, Coventry University Estates

Brett Plant, Information Manager, Coventry University Estates


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