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Terms and Conditions
Payment and Fees
Payment must be made by credit or debit card and card details must be entered online, please note only Visa or MasterCard are accepted.
Once you have completed your booking you will automatically be sent a booking confirmation email with an invoice that will show as paid, and is the booking receipt. Please note a failed payment constitutes a failed booking. You should contact us for assistance with this.
Cancellations and Refunds Policy
If after booking you wish to cancel we operate a graduated refund policy depending how much notice of cancellation you give. Where you cancel more than 30 clear days before the date on which the training event is to take place, we will refund the fee you have paid less an administration fee of £30. Where you give less than 30 but more than 15 clear days notice, we will refund 50% of the fee you have paid. No refunds will be given where less than 15 clear days notice is given or in the case of “no shows” on the day, regardless of the reason. Cancellation should be notified to the Conference Organiser in writing, via email at firstname.lastname@example.org.
Substitutions of attendees can be made, without incurring the cancellation charge - please let Lianne know if a substitution is to be made.
If the event cannot be held because of circumstances beyond our control (including fire, explosion, act of terrorism, or any act or event beyond our control) or because of any industrial action or dispute involving AUDE, or the hosting venue, AUDE will refund all fees paid but will not be liable for any losses whether indirect or direct suffered by delegates as a result of the cancellation of the event.
Delegates must comply with the accepted safety standards of the day.
Failure to comply with this code of practice will result in the withdrawal of the permission to attend the conference.
On arriving at the conference, you will be provided with a conference badge. This badge must be worn at all times and is not transferable to any other person without prior knowledge and confirmation from AUDE. Anyone not wearing a badge may be asked to leave the conference vicinity.
Placing a booking is deemed as acceptance of these terms and conditions on behalf of whoever attends the event.
AUDE reserves the right to change the conference programme at short notice.
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